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Provide as much detail as possible (account email, order ID, device model). We reply fast and treat your information confidentially.

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About contacting Beast IP TV

This contact page is the fastest way to reach our support and sales teams. Use the form for account-related requests, the email for attachments, or WhatsApp for quick back-and-forth troubleshooting. We built Beast IP TV to offer reliable streams, simple subscription management, and responsive support. When you contact us, mention your account email and any order ID to speed up verification.

Beast IP TV screenshot or site preview

Image above: internal screenshot to help identify your issue quickly. (Local filesystem path included for admin use.)

Quick troubleshooting — common IPTV issues

These steps fix most problems customers encounter with Beast IP TV:

1. Buffering or lag
Check your internet speed (minimum 8–10 Mbps for HD). Restart your router and the streaming device. Try a wired Ethernet connection for improved stability.
2. Channel not loading
Confirm your subscription includes the channel. Clear the app cache, restart the app, or reinstall the player. Send us the channel name and a screenshot if it still fails.
3. Authentication or login issues
Verify your email and password. If you recently changed devices, be sure the device is registered under your account. Request a password reset via email if necessary.
4. Audio or subtitle problems
Check audio tracks and subtitle settings inside your player. Try a different player (e.g., VLC) to confirm whether the issue is device-specific.

Frequently asked questions

How fast is response time?
We typically reply within 24–48 hours for email or form requests. WhatsApp often provides the fastest replies during support hours.
Can I change my device?
Yes. Contact support with your account email to transfer your subscription to another device. Device limits may apply depending on your plan.
Is my data safe?
Yes. We only request minimal account information to verify ownership. We never ask for full payment details via message.

Still need help? Email beasttvs.com@gmail.com or open WhatsApp: +212 6 96 84 52 49.